Frequently Asked Questions
Everything you need to know about achieving the perfect dark room.
Do your blinds provide 100% light blockage?
Yes, our Total Blackout series is engineered with a specialized multi-layer fabric and side-channel technology to eliminate light leakage, ensuring complete darkness even during peak daylight.
How do I measure my windows for the best fit?
To ensure a perfect seal, measure the width and height inside your window frame at three different points. We recommend using our downloadable measurement guide to avoid any gaps.
What is your shipping policy for oversized items?
We offer free standard shipping on all orders over $150. For extra-wide custom blinds, we use specialized freight carriers to ensure your product arrives without any bending or damage.
Can I install these blinds without professional help?
Absolutely. Our blinds are designed for DIY installation and come with a comprehensive step-by-step guide and all necessary mounting hardware for both inside and outside mounts.
What is your return policy for custom-sized blinds?
Since custom blinds are made to your exact specifications, they cannot be returned. However, we offer a 'Fit Guarantee'—if you made a measurement error, we will help you get a replacement at a significantly discounted rate.
Are the materials used child and pet safe?
Safety is our priority. All Total Blackout Blinds are 100% cordless or feature high-tension safety devices to comply with the latest window covering safety standards.